As a Senior Service Technician who provides on-site field service and support to our customers’ equipment at national and international locations, you will utilize a safe, proven, and efficient process to meet customer needs, utilizing skill and knowledge to your highest ability to deliver world-class solutions to our customers.

Team Altus believes that our employees are our most important asset. We strive to provide our team members with a place to learn and develop exceptional skills and utilize those skills and knowledge to their best ability to deliver world-class solutions to our customers. We provide leading benefits, including 11 annual paid company holidays, medical, dental, vision, and life insurance, 401k with 4% company match, monthly cell phone allowance, and a cashable leave program. 

Key Responsibilities

• Travel to national/international job site locations, with an expected 75% travel schedule
• Execute safe service deliveries as part of a team or as an individual when required.
• Lead small teams and shifts as required
• Ability to follow work instructions, procedures, and specifications.
• Connect hoses, fittings, and equipment to customer systems and company equipment
• Operate company equipment (including but not limited to: oil transfer pumps, filtration, and heating equipment)
• Ability to troubleshoot and solve basic issues with service equipment or processes.
• Visual inspection equipment prior to use
• Record gauge and LCD readout values on paper or electronic logs.
• Ability to perform routine and preventative maintenance to company owned equipment
• Ability to discuss methodologies and processes with internal and external stakeholders
• Support continuous improvement initiatives
• Resolve all customer complaints
• Responsible for submitting completed paperwork promptly
• Perform other necessary job-related duties or responsibilities
• Support company and customer goals with safe, reliable field service performance
• Work with field service multiple functional representatives (Sales, Customer Service, Safety, etc.) to provide exceptional customer experience
• Follow company procedures and quality policies
• Meet regulatory requirements when applicable (OSHA, FMCSA, Customer)

Education

• High School Diploma or equivalent.

Qualifications & Experience

• Experience:
  • 6 months or more experience in the Industrial Services, Chemical Cleaning, or Oil Flushing service
  • Excellent problem-solving skills with a knack for troubleshooting technical issues
  • Ability to work in an industrial setting, utilizing hand tools, power tools, and company provided pumping, heating, and filtering equipment.
  • Strong time-management skills and an ability to stick to a tight schedule
  • Ability to collaborate with others and work well on a team
  • Enthusiasm for providing excellent customer service
  • Excellent communication skills

• Skills:
  • Strong analytical, organizational, and communication skills
  • Excellent critical thinking and problem-solving skills
• Personal Attributes
  • Detail-oriented with a proactive approach to problem-solving
  • Leadership attributes, to include integrity, self-awareness, resilience, and the ability to collaborate, inspire, and motivate others
  • High ethical standards and commitment to safety
  • Ability to work in fast-paced, high-pressure environments 
  • Strong customer service orientation
• Work Environment Requirements
  • Attendance on a regular, consistent basis is mandatory
  • Ability to work in industrial and shipboard environments with exposure to chemicals and lubricants
  • Willingness to travel to project sites including DOD vessels, nuclear and industrial facilities, client locations and industry events, as required.
  • Adherence to strict safety protocols and use of personal protective equipment, as required
  • Adherence to strict cybersecurity protocols, as required  

Physical Requirements:

• Vision: Minimum vision required to prevent injury to oneself and others
• Hearing: Perceiving the nature of sounds with or without correction
• Talking: Expressing or exchanging ideas by means of the spoken word
• Lifting small, weighted objects constantly; 20 pound objects frequently and 25-50 pound objects occasionally
• Climbing ladders, stairs, and ramps 
• Balancing, pushing, and pulling
• Crouching, kneeling, reaching, and grasping objects 
• Walking: move about inside the office and/or branch facilities, airports, and customer facilities

Employment Standards

• Identification Required (ability to get US Passport within 6 months of hire)
• Background Screening
• Clean Driving Record
• Drug Screening
• Employment Verification Requests

Recruitment Policies

• Accommodations: Essential functions of this position may include but are not limited to lifting, reaching, bending, stooping, twisting, kneeling, crouching, carrying objects, ascending/descending stairs and commuting to work location. If you are an individual with a disability and need a reasonable accommodation to perform the essential job functions under the Americans with Disability Act (ADA) or other state or federal law, you may request an accommodation.
• The Company is a drug-free company and Equal Opportunity Employer – By Choice.
  • All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.
  • The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.
• This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.
• The Company is committed to creating an accessible and inclusive application process. Should you need any accommodations or assistance, please contact our Talent Acquisition team.

The Manager - Contracts is responsible for overseeing the organization's contract lifecycle, ensuring that contractual agreements align with business objectives while minimizing legal, financial, operational, and regulatory risks. This role manages contract negotiations, corporate governance activities, compliance programs, and enterprise risk management initiatives to protect the organization's interests and support strategic growth.

The Manager - Contracts serves as a key advisor to company leadership, collaborating with internal stakeholders, customers, vendors, regulatory agencies, and legal counsel to ensure contractual obligations are understood, documented, and fulfilled.

Key Responsibilities

Contract Management & Negotiation

• Draft, review, negotiate, and administer a wide range of contracts, including:
  • Customer agreements
  • Vendor and supplier contracts
  • Service agreements
  • Construction contracts
  • Consulting agreements
  • Non-disclosure agreements (NDAs)
• Lead contract negotiations to achieve favorable commercial, legal, and operational terms.
• Identify and mitigate contractual risks and unfavorable provisions.
• Develop and maintain standard contract templates, terms, and conditions.
• Manage the contract approval and execution process.
• Monitor contractual obligations, key milestones, renewals, amendments, and termination dates.
• Resolve contract disputes and coordinate with legal counsel when required.
• Maintain a centralized contract repository and document management system.

Corporate Governance

• Support the development and implementation of corporate governance policies, procedures, and best practices.
• Ensure compliance with corporate bylaws, organizational policies, and governance requirements.
• Coordinate board and committee documentation, resolutions, and corporate records as needed.
• Maintain corporate records, registrations, licenses, and regulatory filings.
• Assist leadership in evaluating governance risks and implementing corrective actions.
• Promote ethical business practices and accountability throughout the organization.
• Support internal audits and governance reviews.

Risk Management

• Identify, evaluate, and monitor legal, contractual, operational, financial, and regulatory risks.
• Develop risk mitigation strategies and contract controls to minimize organizational exposure.
• Conduct contract risk assessments and provide recommendations to leadership.
• Collaborate with insurance providers, legal counsel, and operational teams to address risk-related matters.
• Monitor emerging regulatory and industry risks that may affect the organization.
• Establish and maintain risk registers and reporting mechanisms.
• Participate in incident investigations and claims management activities related to contractual obligations.

Compliance Management

• Ensure contracts and business activities comply with applicable federal, state, local, and industry regulations.
• Develop and maintain compliance policies, procedures, and training programs.
• Monitor regulatory changes and communicate potential impacts to management.
• Coordinate internal compliance reviews and external audits.
• Investigate compliance concerns and implement corrective action plans.
• Maintain documentation to support regulatory compliance and audit readiness.
• Serve as a point of contact for compliance-related inquiries and inspections.

Strategic & Operational Support

• Partner with business leaders to support strategic initiatives, acquisitions, partnerships, and procurement activities.
• Provide guidance to department managers regarding contractual obligations and risk considerations.
• Develop key performance indicators (KPIs) and reporting metrics related to contracts, compliance, and risk management.
• Recommend process improvements that increase efficiency, reduce risk, and strengthen internal controls.
• Support organizational planning and policy development initiatives.

Qualifications & Experience

• Education: Bachelor’s degree in Finance, Business Administration, Legal Studies, or a related field.
• Experience:
  • 10+ years of progressive experience in contract administration, legal affairs, compliance, risk management, or corporate governance
  • Experience negotiating complex commercial agreements and managing enterprise-wide contract portfolios
  • Experience working with regulatory requirements and audit processes
  • Public sector, utility, construction, manufacturing, or government contracting experience preferred

• Skills:
  • Strong understanding of:
    • Contract law and commercial contracting principles
    • Corporate governance frameworks
    • Risk management methodologies
    • Regulatory compliance requirements
    • Internal controls and audit practices
  • Excellent negotiation and conflict resolution skills
  • Strong analytical, organizational, and problem solving abilities
  • Ability to assess business risks and provide practical recommendations
  • Effective verbal and written communication skills
  • Proficiency in contract management software, ERP systems, and Microsoft Office application

• Personal Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Leadership attributes, to include but not limited to: integrity, self-awareness, resilience and the ability to collaborate, and inspire and motivate others. 
• High ethical standards and commitment to safety.
• Ability to work in fast-paced, high-pressure environments.
• Strong customer service orientation.

• Work Environment Requirements
  • Attendance on a regular, consistent basis is mandatory
  • Working hours: Flexible (w/ required core timeframe, supporting multiple time zones and customer needs).
  • Willingness to travel to project sites including marine vessels, nuclear and industrial facilities, client locations and industry events, as required.
  • Adherence to strict safety protocols and use of personal protective equipment, as required.
  • Adherence to strict cybersecurity protocols, as required. 
  • Physical Requirements:
    • Vision: minimum vision required to prevent injury from oneself and others
    • Hearing: perceiving the nature of sounds with or without correction
    • Talking: expressing or exchanging ideas by means of the spoken word
    • Lifting small, weighed objects constantly; 20-pound objects frequently and 25-50-pound objects occasionally
    • Climbing ladders, stairs and ramps
    • Balancing, pushing and pulling
    • Crouching, kneeling, reaching and grasping objects
    • Walking: move about inside the office and/or warehouse facilities as well as airport/travel needs
    • Sit/Stand: Must be able to remain in a stationary position 50 percent of the time
    • Individuals working, or supporting, field service deliveries at company or customer locations may be required to meet additional physical capabilities.

Employment Standards

• Identification Required (approved to work in the United States)
• Background Screening
• Clean Driving Record
• Drug Screening
• Employment Verification Requests

Recruitment Policies

• Accommodations: Essential functions of this position may include but are not limited to lifting, reaching, bending, stooping, twisting, kneeling, crouching, carrying objects, ascending/descending stairs and commuting to work location. If you are an individual with a disability and need a reasonable accommodation to perform the essential job functions under the Americans with Disability Act (ADA) or other state or federal law, you may request an accommodation.
• The Company is a drug-free company and Equal Opportunity Employer – By Choice.
  • All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.
  • The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.
• This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.
• The Company is committed to creating an accessible and inclusive application process. Should you need any accommodations or assistance, please contact our Talent Acquisition team.